FAQs
Downloading the app is not required, but you can use it to check your benefit balance, find a store near you, view additional discounts, and more. To find the app, search “Healthy Savings” in the Apple Store or Google Play Store.
Your Healthy Savings card is only good for purchasing fresh or frozen fruits and vegetables but includes discounts on other healthy food items. Discounted items change each week, and the savings are automatic when you scan your Healthy Savings card. You do not need to do anything to receive these additional discounts.
To check your card balance, have your 17 digit card serial number and 4 digit security code ready, then:
visit the Healthy Savings website at https://healthysavings.com/V4V/Account/BalanceCheck
or call 1-833-818-8170
Your card will be automatically loaded with $40 (to spend on fresh fruits and vegetables only) on the 1st day of each month that you are in the program. Please remember that your benefits will NOT roll over month to month. Keep your receipts to easily track your spending each month.
After purchase, visit your online Healthy Savings account and/or app to view the transaction and the amount of benefit used. Some store receipts may also list the amount of benefit used at the bottom.
You can use your Healthy Savings card to purchase fresh fruits and vegetables at any of the participating locations. At checkout, the cashier will scan the barcode on the back of the card, and the cost of your fruit and vegetable purchase will be automatically deducted from your card balance.
Your Healthy Savings card can be used at a variety of store locations, including Safeway, FoodsCo, Walmart, and more. To find participating stores near you, please visit https://healthysavings.com/base/Stores/StoreFinder and enter in your zip code.
You can only purchase fresh fruits and vegetables with your card.
Your Healthy Savings card will be loaded with $40 on the 1st of each month for 6 months. If you spend more than $40 in a month, you will have to pay the difference. You do not have to spend the full $40 in one shopping trip, but if you do not spend the entire benefit by the end of the month, your benefits will not roll over.
Your Healthy Savings card will be loaded on the 1st of each month. Check the duration of your enrollment in the program with your distribution site.
The Healthy Savings card is distributed through community-based sites partnering with our program. Please reach out to your affiliated distribution site for more information about how to get your card.
We unfortunately cannot directly enroll people to receive cards. We partner with community organizations that do the enrolling and card distribution. Each organization makes their own eligibility qualifications and does their own outreach to their participants. Please see this list of Healthy Food Resources for food assistance programs that we hope can help you directly: https://eatsfvoucher.org/my-vouchers-2/healthy-food-resources/
We unfortunately cannot directly enroll people to receive vouchers. We partner with community organizations that do the enrolling and voucher distribution. Each organization makes their own eligibility qualifications and does their own outreach to their participants. Please see this list of Healthy Food Resources for food assistance programs that we hope can help you directly: https://eatsfvoucher.org/my-vouchers-2/healthy-food-resources/
Vouchers 4 Veggies has an interest list for community organizations who want to distribute vouchers. Please email us with the location, demographics, and number of people you serve. One of our team members will reach out to you with more information. We also offer community organizations the options to pre-purchase vouchers from us at cost + small admin fee, consult with us for replication technical assistance, or cooperate on grant applications to include our benefits in your grant. eatsf@ucsf.edu or 1-833-VEG4YOU.
Vouchers are distributed via community-based organizations partnering with EatSF. If you are a current participant, you will receive vouchers from the staff at your site on a monthly basis. Please contact the staff at your site for more information.
Vouchers are distributed at participating community-based organizations and health clinics. Each site has its own eligibility criteria and schedule for distributing vouchers on a regular basis.
For more questions, please contact the staff at the site which you enrolled in the program.
This depends on the staff at the site where you are receiving vouchers. Most people receive their vouchers once per month or once per 3 months.
The number of vouchers depends on your specific program. Please contact the site staff where you enrolled for more information on program duration.
Each voucher is worth $10. Participants receive $40 each month in vouchers, depending on their household size.
Please check the map to find the markets, grocery stores, and corner stores that accept EatSF vouchers. You may also use the vouchers at the Heart of the City Farmers Market, Alemany Farmers Market, and Mission Community Market. For a full list of our stores, click here.
Vouchers can be used at any of our partnering vendor locations. Vouchers are worth $5-$10. If you spend more than the allotted amount, you will have to pay the difference. If you spend less than the allotted amount, no change will be given back to you. Vouchers cannot be exchanged for cash. Your voucher MUST be used within the dates written on it. When shopping for groceries, present your voucher to the cashier at the register as you are paying. You can use more than one voucher at a time as long as they are not expired.
See “How do I use my vouchers at farmer’s markets” for more information on redeeming your vouchers at our farmer’s market locations.
Heart of the City Farmer’s Market:
- Redeem your vouchers directly at the farmer’s market booth of your choice.
- Note: You will not receive any change back if you spend less than the voucher dollar amount.
Alemany Farmer’s Market:
- Go to the market office (building located close to Alemany Blvd) to receive tokens for the value of the vouchers.
- You may use these tokens to purchase fruits and vegetables at the booths in the farmer’s market.
Mission Community Market:
- Go to the CUESA Info Booth to receive market coins for the value of vouchers.
- You may use these tokens to purchase fruits and vegetables at the booths in the farmer’s market
Please visit our store locations page for store operating hours.
Yes, as long as you are using the vouchers within the “First day to use” and “Last day to use” dates written on them.
If you have a problem using your voucher, please contact EatSF or call 1-833-VEG4YOU.
Once you have received vouchers from your site, you are responsible for using them within the valid dates. You cannot get new ones if they are lost or expired.
