FAQs

What is the Healthy Savings app?

Downloading the app is not required, but you can use it to check your benefit balance, find a store near you, view additional discounts, and more. To find the app, search “Healthy Savings” in the Apple Store or Google Play Store.

What are the additional Healthy Savings discounts?

Your Healthy Savings card is only good for purchasing fresh or frozen fruits and vegetables but includes discounts on other healthy food items. Discounted items change each week, and the savings are automatic when you scan your Healthy Savings card. You do not need to do anything to receive these additional discounts.

How do I check my balance?

To check your Healthy Savings card balance, please visit https://healthysavings.com/V4V/Account/BalanceCheck  and enter the 17 digit card number and 4 digit security code on the back of your card. 

How do I know the fruit and vegetable benefit has been applied?

After purchase, visit your online Healthy Savings account and/or app to view the transaction and the amount of benefit used.  Some store receipts may also list the amount of benefit used at the bottom.

How do I use my card at the store?

You can use your Healthy Savings card to purchase fresh fruits and vegetables at any of the participating locations. At checkout, the cashier will scan the barcode on the back of the card, and the cost of your fruit and vegetable purchase will be automatically deducted from your card balance.

Where can I use my card?

Your Healthy Savings card can be used at a variety of store locations, including Safeway, FoodsCo, Walmart, and more. To find participating stores near you, please visit https://healthysavings.com/base/Stores/StoreFinder and enter in your zip code.

What can I purchase with my card?

You can only purchase fresh fruits and vegetables with your card.

How much is loaded on my card?

Your Healthy Savings card will be loaded with $40 on the 1st of each month for 6 months. If you spend more than $40 in a month, you will have to pay the difference. You do not have to spend the full $40 in one shopping trip, but if you do not spend the entire benefit by the end of the month, your benefits will not roll over. 

When will I get my benefits?

Your Healthy Savings card will be loaded on the 1st of each month. Check the duration of your enrollment in the program with your distribution site.

Where do I get my card?

The Healthy Savings card is distributed through community-based sites partnering with our program. Please reach out to your affiliated distribution site for more information about how to get your card.

How do I enroll in the Healthy Savings Program?

We do not directly enroll families and/or individuals. Enrollment in the Healthy Savings program is through participating partnering organizations such as supportive housing agencies, senior centers, health clinics, SRO buildings, and many others. You must also meet eligibility criteria to be a part of the program. Contact a partner organization that you are affiliated with to see if you are eligible to participate.

How do I enroll?

EatSF does not directly enroll families and/or individuals. Enrollment in the EatSF program is through participating partner organizations such as supportive housing agencies, senior centers, health clinics, SRO buildings, and many others (Click here for a full list of partner organizations). You must also meet the eligibility criteria to be a part of the program. Contact a partner organization that you are affiliated with to see if you are eligible to participate.

If you are an organization that would like to partner with EatSF, please contact us at eatsf@ucsf.edu or 1-833-VEG4YOU.

Where do I get my vouchers?

Vouchers are distributed via community-based organizations partnering with EatSF (Click here for a full list of partnering sites). If you are a current participant, you will receive vouchers from the staff at your site on a monthly basis. Please contact the staff at your site for more information, or use the “Contact” option at the bottom of this page to contact the EatSF Program Coordinator.

When will I get my vouchers?

Vouchers are distributed at participating community-based organizations and health clinics. For a list of our partner organizations, click here. Each site has its own schedule for distributing vouchers on a regular basis.

For more questions, please contact the staff at the site which you enrolled in the program.

How often will I get vouchers?

This depends on the staff at the site where you are receiving vouchers. Most people receive their vouchers once per month.

Participants normally receive vouchers for a total of 6 months. However, the duration of the program also depends on the site at which you enroll. Please contact the site staff where you enrolled for more information on program duration. For a list of our partnering sites, click here.

How much are my vouchers worth?

Each voucher is worth $5-$10. Participants receive $20-$40 each month in vouchers, depending on their household size.

Where can I use my vouchers?

Please check the map to find the markets, grocery stores, and corner stores that accept EatSF vouchers. You may also use the vouchers at the Heart of the City Farmers Market, Alemany Farmers Market, and Mission Community Market. For a full list of our stores, click here.

How do I use my vouchers at participating stores?

Vouchers can be used at any of our partnering vendor locations. Vouchers are worth $5-$10. If you spend more than the allotted amount, you will have to pay the difference. If you spend less than the allotted amount, no change will be given back to you. Vouchers cannot be exchanged for cash. Your voucher MUST be used within the dates written on it. When shopping for groceries, present your voucher to the cashier at the register as you are paying. You can use more than one voucher at a time as long as they are not expired.

See “How do I use my vouchers at farmer’s markets” for more information on redeeming your vouchers at our farmer’s market locations.

How do I use my voucher at the Farmers Market?

Heart of the City Farmer’s Market:

  • Redeem your vouchers directly at the farmer’s market booth of your choice.
  • Note: You will not receive any change back if you spend less than the voucher dollar amount.

Alemany Farmer’s Market:

  • Go to the market office (building located close to Alemany Blvd) to receive tokens for the value of the vouchers.
  • You may use these tokens to purchase fruits and vegetables at the booths in the farmer’s market.

Mission Community Market:

  • Go to the CUESA Info Booth to receive market coins for the value of vouchers.
  • You may use these tokens to purchase fruits and vegetables at the booths in the farmer’s market

Please visit our store locations page for store operating hours.

Can I use more than one voucher at a time?

Yes, as long as you are using the vouchers within the “First day to use” and “Last day to use” dates written on them.

I went to one of the stores and they wouldn’t take my voucher. What do I do?

If you have a problem using your voucher, please contact EatSF or call 1-833-VEG4YOU.

If I lose my vouchers or they expire, can I get new ones?

Once you have received vouchers from your site, you are responsible for using them within the valid dates. You cannot get new ones if they are lost or expired.

Men Holding Fruit at Grocery Store

How Do I Join?

Redeeming EatSF Voucher

How to Use Vouchers

Farmers Market

Locations

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